Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help section included in Tactics Group Internet Services’s Hosting Control Panel. It offers an exhaustive repository with frequently asked questions and comprehensive instructional articles compiled by our competent help desk support team.

  • Top quality support service

  • How–To Videos

  • We have compiled a collection of educational video tutorials that detailedly illustrate how to sort out a typical issue associated with your website hosting account. You’ll find the training videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a sixty–minute response guarantee. A group of competent technicians will be at your disposal to attend to all the questions that you could possibly have. During non–busy times, an answer will be offered within just twenty minutes.