Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service crew is qualified to instantly attend to all our website hosting users’ queries and support requests. Through our ticket system, it is also possible to post your request and a support team fellow member will likely return to you in less than max 60 minutes. In reality, practice has proved that the general solution time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a team of capable techs who are able to react to your request as fast as possible. You’ll be able to contact the tech support team team by starting a help support ticket from your Hosting Control Panel or by submitting us an email message. On business days, you can also contact us on the telephone or take advantage of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Tactics Group Internet Services has incorporated a thorough information base into the Control Panel to make sure you have practical step by step guidance at any time. Each section of the Control Panel has its own contextual guide area displaying a variety of how–to content articles. We have also made video clips to present you with a far better visual representation of the correct way to conduct any given activity.