Website Migration
-
Q: What exactly does website migration imply and what does it involve?
A: If your present hosting provider can no longer match the requirements of your website, or if you undergo regular network downtime, or if you are made to wait for hours for the support staff to respond to you, it may be a clever idea to swap your hosting provider, i.e. to move all the files for your sites along with your databases from your current provider to your future provider. At Tactics Group Internet Services, we realize that this can often be hard and time–consuming. For this reason, we’ll accomplish all that for you for free!Our skillful technical staff will transfer your website content from your present provider to us. Our technicians have a lot of experience with website migration and are able to handle everything – from a typical WordPress–based weblog or Joomla™ CMS–powered site, to a very elaborate, custom–built app.
-
Q: Web site migration seems like lots of work. How long will it take?
A: While we can’t give you a precise ETA, because there are many factors, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our very best to migrate your site within 48 hours, and in some cases – within 24 hours (in case the content is not very large).
-
Q: Do you need something from me before you begin moving my site?
A: We don’t request any private details. We will require, however, the login info for your present hosting account as well as the name of the site that you need to move.
-
Q: My old web hosting account has delicate info inside. How can I trust you?
A: Before we can start the transfer of your hosting account, you must first open an account with us. Opening an account with us requires that you to disclose virtually the same information you have given to your present hosting provider. We’ve also got a very strict Privacy Policy, which describes how private info is handled.
-
Q: Will there be any outage for my web site?
A: No. Your site will remain online during the migration. Once everything is completed on our end, we will let you know so that you can preview it and check for problems. If everything is alright, all you will have to do is update your domain’s DNS settings.
-
Q: Will my old web hosting provider find out that I am leaving them?
A: While we migrate your web content, your hosting provider won’t be aware of the migration at all. We won’t get in touch with them in any way.
-
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can get access to your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.