Despite the fact that the hosting service offered by the different companies is de facto identical, each provider has their own platform with its own modifications and ways to perform specific things. In this situation, an info-loaded knowledge base would be rather helpful both for persons with no prior experience and for technically practiced individuals who will eventually find out how certain procedures are executed, but will waste valuable time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and easy to use, sparing users time and energy. The consequence is more content clients, as they can quickly find the information they are searching for, and a whole lot less work for the customer support team, because typically the majority of the enquiries and difficulties that customers have got are already outlined in the knowledge base. If the articles are competently written and cover more things, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages feature a comprehensive knowledge base where you can find information about all the obstacles that you could stumble upon and their solutions. You can discover how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are accurate, but yet you’re unable to send emails, for example. We’ve done our utmost best to be as comprehensive as possible and to cover all the available options in order to help you save time and energy and to supply you with different solutions for each single problem. The knowledge base contains educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whilst if you’d like to browse the complete article list, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with an elaborate online article library where you can find any information that you might require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we’ve collected from our clients through the years and, hence, our articles touch on particular issues that you might run into and offer the fastest means of repairing them, for instance receiving a 500 Internal Server Error message or being unable to send e-mails from your computer even though you have the right outgoing mail server settings. The articles are available in each section of the Control Panel and you can check them at any moment. They can help you improve your knowledge not only about our services, but also about the web hosting service in general, as they feature comprehensive instructions and general information such as what cron jobs or file permissions are.