Though this isn't the keyaspect to recognize a trustworthy website hosting provider from a bad one or a reseller from an actual supplier, being able to call and speak with a live person is an indicator that you are not using the services of a one-person company and that you'll be able to get in touch with somebody every time you're looking for support. The telephone support for website hosting services may range from general to expert, so the problems that can be resolved with a call vary based on the particular provider. In the general case, these matters are simpler and include billing or 1st level technical issues as more difficult tasks usually need a support ticket where both you and the administrators can track the proceedings with a particular situation. Nevertheless, being able to call your provider will save you lots of time and efforts for the multitude of tiny problems that may eventually appear at the time you manage your website hosting account.

Phone Support in Website Hosting

All of our website hosting packages offer telephone support fourteen hrs a day even on official holidays, therefore if you don't have an account yet, you can call us and learn more about our services or if we meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so you will be able to call the number which is nearer to you. If you're a current customer, we can help you promptly with any general and billing issues and with a number of tech issues in order to save you time and efforts - we acknowledge the fact that sometimes it is quicker to talk to a live person to get things done promptly. Of course, some situations cannot be managed on the telephone, so in such a case you will be able to use our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours daily as a part of the support services for each and every semi-dedicated server plan that we provide. Considering the fact that some issues are more difficult and time-consuming, you'll need to open a ticket if you experience such a problem, but for all billing, general or minor tech issues you can always call us and we will assist you quickly to save you the time you will have to spend on opening a ticket. Even if you don't have an account yet, you will be able to find out whether you can host your internet sites on our innovative cloud platform or you are able to get any other general info on our semi-dedicated services. We now have local numbers in the United States, the UK and Australia along with an international number, which means that you'll be able to call the one which is closer to where you live.