1 hour ticket response
Our team of customer service technicians is dedicated to supplying swift answers to all your questions. We’ll examine your ticket once it’s been received and will reply with a solution to the problem within less than 60 minutes after the technical support ticket submission. In reality, our average ticket response time is 20 minutes.
An Excellent Tech Support Service
Our technical support engineers have immense experience in the website hosting market and are competent enough to deliver a quick solution to your problem. If, however, the case at hand is not within the competence of a customer service technician, the support ticket will be sent to a developer or system administrator for further assistance.
An Easy–to–Browse Help Center
Included in the Hosting Control Panel is an intuitive Help Center, which offers you a variety of information sources. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and website management articles, watch our step–by–step video tutorials or have a glimpse at the F.A.Q. section.
